Legal

Privacy Policy

Effective Date: March 1, 2026

Virixia Technologies Inc. ("Virixia," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Virixia platform and website.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, phone number, and billing information. This is necessary to provide and manage your subscription.

Usage Data

We automatically collect information about how you interact with the Service, including pages visited, features used, session duration, device type, browser type, and IP address. This helps us improve performance and user experience.

Cookies & Tracking

We use essential cookies to maintain your session and preferences. We use analytics cookies to understand usage patterns. You can disable non-essential cookies through your browser settings.

2. How We Use Your Information

  • Provide, operate, and maintain the Service
  • Process transactions and send billing notifications
  • Respond to support requests and communicate with you
  • Analyze usage trends to improve the platform
  • Detect and prevent fraud or security incidents
  • Comply with legal obligations

We will never sell your personal information or project data to third parties.

3. Third-Party Services

We share limited data with trusted service providers who assist in operating the platform:

  • Cloud Infrastructure — for hosting and data storage (encrypted at rest and in transit)
  • Payment Processor — to securely process subscription payments (we never store full card numbers)
  • Analytics — to understand aggregate usage patterns (anonymized where possible)
  • Email Service — to send transactional emails (account confirmations, billing receipts)

All third-party providers are contractually required to protect your data and may only use it to perform services on our behalf.

4. Data Retention & Deletion

We retain your account data for as long as your account is active. After cancellation, you have 30 days to export your data. After this period, your data is permanently deleted from our systems within 90 days.

We may retain anonymized, aggregated data for analytics purposes, which cannot be used to identify you.

5. Your Rights

Depending on your location, you may have the following rights under applicable privacy laws (including CCPA and GDPR):

  • Access — Request a copy of the personal data we hold about you.
  • Correction — Request correction of inaccurate or incomplete data.
  • Deletion — Request deletion of your personal data.
  • Export — Request your data in a portable, machine-readable format (CSV, JSON).
  • Opt-Out — Opt out of non-essential data processing or marketing communications.
  • Non-Discrimination — We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

6. Data Security

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 encryption in transit, regular security audits, and role-based access controls. While no system is 100% secure, we are committed to protecting your data with best-in-class practices.

7. Children's Privacy

Virixia is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or an in-app notification at least 30 days in advance. The "Effective Date" at the top of this page indicates when this policy was last revised.

9. Contact

For privacy-related questions or requests, contact us at: